Solution Excellence Engineer II

Job Type: Full time
Job Nature: 100% Remote
Location: San Francisco, CA
Posted: Sep 27, 2021
Level: Other
Category: Other

As part of the Solution Excellence Team, you will work collaboratively across multiple departments to support the creation and maintenance of demonstration environments and other assets used by the Solution Consulting team. In this role, you will have the opportunity to define how the Solution Consulting team demonstrates the value of Sage Intacct to prospects and customers. You will be driven by the challenge of working in a fast-paced environment where there is always something new to learn about the product, the industries we serve and how customers use the solution. This is an early-career role with opportunities to learn from an experienced team, acquire new skills and make a meaningful contribution.

Responsibilities:

  • Support the creation and maintenance of demonstration environments and related assets such as demo scripts, presentations and files
  • Support demo environment build projects and product launch activities, including the creation of data sets, import files, transactions and reports
  • Assist with research and documentation of industry-specific trends, benchmarks and pain points
  • Provide demo environment support for the Solution Consulting team
  • Troubleshoot issues with demo environments and work with related teams to resolve

Requirements:

  • Bachelors degree, Accounting/Finance or Information Services preferred
  • 2-5 years experience in a pre-sales, accounting/finance or similar analytical role
  • Ability to translate complex processes and workflows into simple, precise language
  • Good understanding of cloud technology
  • Basic understanding of web services and relational databases
  • Basic understanding of accounting and finance terminology and workflows
  • Ability to multi-task, prioritize and manage time effectively

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